Privacy Policy

Last updated: April 2026

Luxury Home ("we", "us", or "our") is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our real estate portal.

Data Controller

The data controller is Luxury Home, operating as a real estate lead-generation marketplace for Luxembourg. For any privacy-related inquiries, contact us at privacy@luxuryhome.lu.

Data We Collect

We collect: account information (email, name, language preference), property search preferences, contact form submissions, and technical data (IP address, browser type). We use Plausible Analytics, which is cookieless and does not collect personal data.

How We Use Your Data

Your data is used to: provide and maintain our services, connect you with real estate agencies, send email notifications about matching properties, and improve our platform.

Data Sharing

We share your contact information with partner agencies only when you submit a property inquiry. We do not sell your data to third parties.

Data Retention

Your data is retained while your account is active. Upon account deletion, a 30-day grace period allows reactivation. After 30 days, personal data is permanently deleted and associated records are anonymized.

Your Rights (GDPR)

Under the GDPR, you have the right to: access your data, export your data as JSON, correct inaccurate data, delete your account, restrict processing, and lodge a complaint with the CNPD (Commission Nationale pour la Protection des Donnees).

Cookies

We use strictly necessary cookies for authentication and language preference. Plausible Analytics does not use cookies. You can manage your cookie preferences at any time through our cookie settings.

Contact

For privacy inquiries: privacy@luxuryhome.lu. CNPD: https://cnpd.public.lu